Refund & Cancellation Policy
Multi-Day Sea Kayak Programs

We understand that plans sometimes change, and we aim to balance fairness to our participants with the logistical needs of running safe, high-quality kayak trips. Please review our refund and cancellation policy below.

1. Participant Cancellations

• More than 95 days before program start
  A full refund will be issued, minus a processing fee of 5%.

• 46–95 days before program start
  A 50% refund will be issued.

• 45 days or fewer before program start
  No refund will be issued.

Note: In all cases, participants may request to transfer their spot to another eligible participant at no additional cost.

2. Transfers & Credits

• Participants may request to transfer to another program (if space allows) up to 45 days before the original program start.

• Credits issued must be used within that season.

3. Minimum Enrollment & Program Viability

• Programs require a minimum number of participants to run.

• If minimum enrollment is not met, we will notify participants at least 7 days in advance and issue a full refund or credit, whichever the participant prefers.

4. Weather, Safety & Instructor Decisions

• Programs run rain or shine.

• If conditions are deemed unsafe by our instructors (e.g., extreme winds, lightning, or other hazards), we reserve the right to modify, reschedule, or cancel the program.

• If the program is canceled due to safety concerns and cannot be rescheduled, participants will receive a full refund or credit.

5. No-Shows

• Participants who do not attend without prior notice will forfeit the full program fee.

6. Travel & Insurance

• We strongly recommend purchasing trip cancellation/travel insurance, especially for participants traveling long distances.

• We are not responsible for costs associated with travel, accommodation, or other personal expenses in the event of program cancellation.

7. Acknowledgment

By registering for a program, participants acknowledge and agree to this refund and cancellation policy.